AIX Support

NYCO Solutions is able to provide critical AIX operating system support to our clients. Our certified pSeries engineers leverage a deep knowledge base with several years of practical experience in AIX environments. This expertise allows us to provide quick problem resolution for our clients, offering greater flexibility and cost savings than they may have experienced with support from the OEM. NYCO AIX Support Offerings:

  1. NYCO AIX Basic Support:
    Designed to offer clients continued support on legacy AIX levels that are no longer supported by IBM SWMA as well as current OS levels.

  2. NYCO AIX Advanced Support:
    Designed to offer clients additional technical support for machines that are already covered by an IBM SWMA contract.

Item Basic Support Advanced Support
Break/Fix Support
Support for Usage Questions
User and Security Management
LVM and File System Management
Backup and Restore Options for AIX
Error log Analysis
General Performance Analysis
Assistance in applying of Service Packs and Technology Levels
ODM Support
ODM Problem Determination
POWERHA (formerly HACMP) Problem Determination
VIOS Problem Determination
Support of AIX with IBM Storage Subsystems
Support of AIX with IBM Storage Infrastructure software products

Additional Project based Professional Services available as part of a Statement of Work

  • Remote AIX Administration
  • Operating System upgrades
  • Performance Tuning and analysis
  • LVM Management
  • System Health checks
  • NIM Server Installation and Configuration
  • Implementation of POWERHA
  • Virtualization, VIOS, and LPAR Implementations
  • Data Migrations

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