For businesses across all sectors, from manufacturing to financial services; iSeries & AS/400 automation has a demonstrable impact on operational efficiency.

Across all applications and functions, NYCO's unique suite of automation products acts as a formidable operations 'grapevine' which keeps your company in touch with itself more effectively.

Key benefits include:

• reduced staff overheads and fewer shifts
• crisis management with a rapid response
• reduced levels of inefficient reporting
• maintained levels of service against a backdrop of efficiencies
• creative redeployment with improved staff morale

For information on how NYCO can help you with iSeries & AS/400 Consultancy and tailor-made hardware and software, visit our support pages.

PRODUCT OVERVIEWS

MESSENGER/400

MESSENGER/400 is a message monitoring and texting/paging/e-mail tool, which has been developed by NYCO Ltd. The product has been in the market since 1991, and enjoyed great success. MESSENGER/400 allows you to send system, application and manually generated messages to a mobile phone, pager or e-mail. Built into the product is the ability to answer system generated messages automatically, and have the results sent out to you. A series of message filtering options have been built into MESSENGER/400 which allow you to 'match up' against, message id, user, text, shift, days, user group and machine (applicable for multi machine networks). A shift option is included allowing messages to be sent to different staff depending on the time of day or the day itself. Also available is the option to monitor as many or few message queues as is required. The ability to network machines so that they send messages out via a single host is a valuable feature built into MESSENGER/400. You can also nominate multiple hosts with automatic switching in the event of the main host iSeries or AS/400 being down. The product runs across all operating system releases up to and including V7R1.

TEXTA/400

TEXTA/400 is in essence a 'mini messenger'. Designed to fit into the business running a restricted budget, TEXTA/400 will allow you to monitor one message queue and have those messages sent to a single or multiple mobile phones and/or pagers and/or e-mails. Obviously not every message is required so a limited degree of message filtration via severity levels has been introduced. Like its sister product, TEXTA/400 will allow you to send out text messages to multiple mobile phones and pagers using different services in addition to e-mails.

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SYSTEM STATUS MONITOR

Complementing the MESSENGER/400 automation suite of products, System Status Monitor has been designed to give simple but effective TCP/IP network monitoring. Loaded on the iSeries or AS/400, SSM will poll devices at regular intervals to ensure they are still showing on the network. Should a device not be found, a message is generated which can be sent out to either a pager, mobile phone or e-mail (using TEXTA/400 or MESSENGER/400) as well as appearing on the main screen. The product also handles primary and secondary IP addresses.

NEMS/400

Our newest and most ambitious product to date. NEMS/400 is a hardware problem message monitoring and reporting tool, for the IBM iSeries & AS/400. Primarily designed for the independent hardware maintenance market, NEMS/400 can however be utilised by any user as an addition to their existing cover. NEMS/400 has two main components: the PMC (Problem Management Centre) and the Client Module. The Client module comes in two flavours, i.e. standalone or network system. The PMC is the data collection portion of NEMS/400, receiving messages from the linked iSeries & AS/400 machines. The Client Module is the individual machine collection and transmission program. Upon receiving "problem messages" the PMC will automatically re-direct them via e-mail, text or pager message to the appropriate recipient. A full history of individual machines and their "history" is stored by the PMC. Multiple reports concerning the "clients" or their machines are available. An important feature of NEMS/400 is the built in "heartbeat". Each monitored machine sends out a heartbeat at a specific interval to show it is "alive and kicking". If no heartbeat is received at the specified time, the PMC will send out it's own alert message to the designated person.

NYCO Ltd
Park House
17 Headley Road, Woodley
READING
RG5 4JB
U.K.
Tel: +44 (0)1183 271200
Fax: +44 (0)20 8416 3779
E-mail: enquiries@nyco.co.uk

Message monitoring for the IBM iSeries & AS/400.

NEMS HARDWARE MONITORING - BUREAU SERVICE

NEMS/400